Windows 8.1 Update KB 2919355 Error 0x8007003

It’s been long, too long since the last post. However, never fear as we have plenty of new updates in the pipeline (pun intended!). This post is a little off topic but one that might help one or two people with the latest Windows 8.1 Update 1.

Whilst installing the latest Windows 8.1 Update 1 (and also KB2894853) on a couple of machines I saw the following error:

Installation Failure: Windows failed to install the following update with error 0x8007003: Update for Windows (KB2919355)

A quick Google landed me here which mentions that you will receive this error if the profiles directory is redirected with a registry key. As we have small SSDs in the office machines, the profile directory is indeed redirected to a bigger, spinning disk. This article is a little confusing (hence the post) as it states:

After putting a copy of UserProfiles on the C: drive, installation finished normally.

To fix the installation error we need to ensure that the Default directory is present in the redirected folder location, not on the C: drive. A quick copy of C:\Users\Default to D:\Users\Default fixed the installation issues with both updates.