As your consulting partner, Virtual Engine offers independent advice on matching your business requirements to the most suitable solutions available today. Our management team and consultants are highly skilled in delivering End User Computing, Security and Cloud Solutions from the major marketplace vendors.
Our highly skilled consultants help companies of all sizes align their business objectives with the right IT strategy.
Our Core Consultancy Services:
We understand all organisations are different. Our consultants will work very closely with you to understand your specific requirements and create a solution that is based on industry best practice and guidelines to make it easier to manage and support. Our consultants’ real-world experience encompasses Legal, Finance, Property, Recruitment, Accountancy and Charities as well as Public Sector NHS, Education, Local and Central Government organisations. Therefore, we are able to assist with technical expertise whatever your circumstances.
The perpetual introduction of new technologies means that keeping up the skills required by the in-house team is time consuming and expensive. Virtual Engine offers specialist services to maintain the parts of IT that customers prefer to have managed on their behalf.
Our friendly support and managed services teams ensure that systems are kept up to date and performing at the best possible level.
For organisations who have Windows and are struggling with the new operational requirement to manage the constant upgrades, the unique Virtual Engine Windows Automated Upgrade Service is a solution that massively reduces the cost, disruption and additional burden on IT.
The Windows Automated Upgrade Service is a Managed Service from Virtual Engine. It uses a combination of our expertise, proven methods and technology to provide you with a reliable, repeatable process to manage your Windows image and applications to ensure that your staff always have an optimised Workspace.
When creating scripted Windows OS installations or gold images, additional applications are typically installed manually and integrated into the build. To ensure a compliant working platform, application patches and version updates that are continuously released by vendors need to be integrated into the build to patch security vulnerabilities and fix bugs.
The Virtual Engine Evergreen Package and Publish Service takes care of this time-consuming task for you. We eliminate the need for the manual updates by automating the testing and packaging of the installation of latest application versions during the scripted OS deployment or gold image build creation.
Required packages can be integrated into any Windows desktop/server build process including automated publishing of them directly into Intune. Via a subscription key, apps are updated daily as new binaries are released to be packaged, tested and published. The service covers most Microsoft and Adobe Apps and is supported on all common platforms. Additional custom packages can also be configured.
For organisations who have Citrix and want to be able to use new features when they become available, dealing with the Current Release upgrade cycle is time consuming and expensive.
The Virtual Engine Citrix Automated Upgrade Service is a solution that reduces the cost, disruption and additional burden where organisations lack enough skills to manage the changes.
For organisations who are looking for a Cloud based Desktop as a Service solution without the need for costly in-house expertise. Virtual Engine partners Microsoft to supply a flexible managed service that allows organisations to focus on the business while VE takes care of the rest.
The Virtual Engine Patch Management Service ensures prompt patch updates for 100s of applications.
In today’s ever more complex world of IT the unexpected does occur. To give you peace of mind that there are experts to call on in the event of an outage or even if it’s just for general assistance, there is a flexible support service available from Virtual Engine. The service is adaptable and can cover a specific IT technology or have wider scope to include all of your End User Computing and Cloud System needs.
There are options available for telephone, online and on-site support with a Service Level Response time to support your needs. The Virtual Engine on-line service desk access and reporting are included.
For more information about the Virtual Engine Support Service Contact Us