The Virtual Engine Professional Services teams are made up of specialists with many years of experience of delivering and supporting End User Computing, Security and Cloud Solutions.
We work with you to understand your goals and implement solutions that are best suited to achieve the required business outcome.
consultancy
managed services
support
consultancy
As your consulting partner, Virtual Engine offers independent advice on matching your business requirements to the most suitable solutions available today. Our management team and consultants are highly skilled in delivering End User Computing, Security and Cloud Solutions from the major marketplace vendors.
Our highly skilled consultants help companies of all sizes align their business objectives with the right IT strategy.
Our Core Consultancy Services:
- Desktop and Workspace migrations
- Modern Device Management
- Microsoft 365
- Application packaging and virtualisation
- Cloud Data Migrations
- Secure Remote Access
- Process Automation
We understand all organisations are different. Our consultants will work very closely with you to understand your specific requirements and create a solution that is based on industry best practice and guidelines to make it easier to manage and support. Our consultants’ real-world experience encompasses Legal, Finance, Property, Recruitment, Accountancy and Charities as well as Public Sector NHS, Education, Local and Central Government organisations. Therefore, we are able to assist with technical expertise whatever your circumstances.
When faced with the daunting prospect of upgrading our Citrix environment, we knew that selecting the right partner was vital. The team at Virtual Engine have gone above and beyond in delivering a solution which has given control back to the inhouse IT team. Their knowledge of Citrix and application automation, coupled with their willingness and ability to work with 3rd party products and suppliers, ensured that the project was a great success.
We now have an IT environment which is fast, flexible, scalable, secure and built for the future.
Iain Brighton and the team at Virtual Engine were key to the success of the Dynamic Desktop project, their advice and support ensured that we avoided unnecessary delay and that the whole project ran smoothly.
managed services
The perpetual introduction of new technologies means that keeping up the skills required by the in-house team is time consuming and expensive. Virtual Engine offers specialist services to maintain the parts of IT that customers prefer to have managed on their behalf.
Our friendly support and managed services teams ensure that systems are kept up to date and performing at the best possible level.
Automated Upgrade Services
Evergreen Package Service
Automated Upgrade Services
Management Service
Microsoft Azure Virtual Desktop
Patch Management Service
Download Windows Game Changer
Windows Automated Upgrade Service
For organisations who have Windows and are struggling with the new operational requirement to manage the constant upgrades, the unique Virtual Engine Windows Automated Upgrade Service is a solution that massively reduces the cost, disruption and additional burden on IT.
The Windows Automated Upgrade Service is a Managed Service from Virtual Engine. It uses a combination of our expertise, proven methods and technology to provide you with a reliable, repeatable process to manage your Windows image and applications to ensure that your staff always have an optimised Workspace.
Find out more about subscribing to The Evergreen Package Service
The Evergreen App Package and Publishing Service
When creating scripted Windows OS installations or gold images, additional applications are typically installed manually and integrated into the build. To ensure a compliant working platform, application patches and version updates that are continuously released by vendors need to be integrated into the build to patch security vulnerabilities and fix bugs.
The Virtual Engine Evergreen Package and Publish Service takes care of this time-consuming task for you. We eliminate the need for the manual updates by automating the testing and packaging of the installation of latest application versions during the scripted OS deployment or gold image build creation.
Required packages can be integrated into any Windows desktop/server build process including automated publishing of them directly into Intune. Via a subscription key, apps are updated daily as new binaries are released to be packaged, tested and published. The service covers most Microsoft and Adobe Apps and is supported on all common platforms. Additional custom packages can also be configured.
Citrix Automated Upgrade Service
For organisations who have Citrix and want to be able to use new features when they become available, dealing with the Current Release upgrade cycle is time consuming and expensive.
The Virtual Engine Citrix Automated Upgrade Service is a solution that reduces the cost, disruption and additional burden where organisations lack enough skills to manage the changes.
Virtual Engine supplies consultancy and ongoing support for our Citrix and Microsoft applications, ensuring that systems are kept up to date and optimised for best performance.
The Virtual Engine Deployment Service has provided us with the ability to rollout new Citrix infrastructure in a far more efficient and effective manner. Deployment timescales have been reduced from approximately five days to just a couple of hours. Automation has also greatly reduced any margin for error during the installation and upgrade process.
Microsoft Teams
Management Service
For organisations who are new to Teams or already have Teams deployed and are concerned about Application and Data Sprawl, Lifecycle Management, Security and Compliance – the unique Virtual Engine Teams Management Service is a solution that massively reduces the cost, risk and additional burden on IT.
The Teams Management Service uses a combination of our expertise and reporting services to provide you with certainty that your Teams deployment is configured properly and to help prevent unforeseen problems in the future.
“The Teams Management Service from Virtual Engine is a real eye-opener! The workshop and reports include an insightful analysis of how Teams is being used and also a useful management summary. We intend running the reporting service on a quarterly basis.”
Paul Farrell, Head of IT, Mitchell Charlesworth
Virtual Engine have supplied consultancy and reporting services to us for our Microsoft Teams Deployment which has made the environment far easier to manage.
The Teams Management Service gives us granular insight into the Teams configuration and also management reporting to monitor that the correct settings are in place. This helps us ensure that sufficient security levels and the right level of ongoing governance are applied.
Microsoft Azure Virtual Desktop
For organisations who are looking for a Cloud based Desktop as a Service solution without the need for costly in-house expertise. Virtual Engine partners Microsoft to supply a flexible managed service that allows organisations to focus on the business while VE takes care of the rest.
Patch Management Service
The Virtual Engine Patch Management Service ensures prompt patch updates for 100s of applications.
- Supports Devices both on and off LAN
- Service available On-Premises and/or in the Cloud
- Supports modern compliance requirements
- Bespoke Weekly reporting on patch status to suit your needs
- Powered by proven Ivanti Patch for End-Points
support
In today’s ever more complex world of IT the unexpected does occur. To give you peace of mind that there are experts to call on in the event of an outage or even if it’s just for general assistance, there is a flexible support service available from Virtual Engine. The service is adaptable and can cover a specific IT technology or have wider scope to include all of your End User Computing and Cloud System needs.
There are options available for telephone, online and on-site support with a Service Level Response time to support your needs. The Virtual Engine on-line service desk access and reporting are included.
For more information about the Virtual Engine Support Service Contact Us