Windows 8.1 Update KB 2919355 Error 0x8007003

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It’s been long, too long since the last post. However, never fear as we have plenty of new updates in the pipeline (pun intended!). This post is a little off topic but one that might help one or two people with the latest Windows 8.1 Update 1.

Whilst installing the latest Windows 8.1 Update 1 (and also KB2894853) on a couple of machines I saw the following error:

Installation Failure: Windows failed to install the following update with error 0x8007003: Update for Windows (KB2919355)

A quick Google landed me here which mentions that you will receive this error if the profiles directory is redirected with a registry key. As we have small SSDs in the office machines, the profile directory is indeed redirected to a bigger, spinning disk. This article is a little confusing (hence the post) as it states:

After putting a copy of UserProfiles on the C: drive, installation finished normally.

To fix the installation error we need to ensure that the Default directory is present in the redirected folder location, not on the C: drive. A quick copy of C:\Users\Default to D:\Users\Default fixed the installation issues with both updates.

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