Guest Blogger: Dan Beeson

It’s my pleasure to introduce Dan Beeson who will be a guest blogger on the Virtual Engine blog. Dan is one of a handful of techies in the UK to be rewarded with the RES Software Valuable Professional (RSVP) title. Needless to say this is something that is rewarded and not something you can buy (not that I’ve asked!). He currently works for a law firm in London and has vast experience deploying and managing desktops.

Dan has been using RES Automation Manager for many years and also has recent experience with Service Orchestration in a production environment. As Service Orchestration is “new in 2011” there are not many people who are in a position in the UK to deploy it to its full potential. Therefore, there will hopefully be some great blog posts in the coming months.

Nathan and I would also like to take this opportunity to personally thank Dan for a) taking the opportunity to help the community and b) for taking the time to do this. We both know how much time and effort is needed to write good blog posts, hence the lack of recent activity.

Rest assured that there are many things in the pipeline. In the meantime, Dan will hopefully be filling in the gaps!

Thanks, Iain

Service Orchestration Client for iPhone/iPad

Did you know that RES Software have an iPhone/iPad application available on the iTunes AppStore for the Service Orchestration components of RES Automation Manager 2011? No? Neither did we until we accidentally stumbled upon it!

Users are now able to both request services and approve/deny services directly from their mobile device. Included within the app is a demo mode to demonstrate how the approval process and workflows are performed. Here is a screenshot from the AppStore complete with BIG BUTTONS for denying or approving a service request.

 

We can only hope that there is also an Android application in development! Windows Phone anyone!? Remember that if you receive emails on your mobile device you can still be in control of the workflow processes – it’s just not as intuitive as links are launched in the mobile web browser.