Did you know that RES Software have an iPhone/iPad application available on the iTunes AppStore for the Service Orchestration components of RES Automation Manager 2011? No? Neither did we until we accidentally stumbled upon it!
Users are now able to both request services and approve/deny services directly from their mobile device. Included within the app is a demo mode to demonstrate how the approval process and workflows are performed. Here is a screenshot from the AppStore complete with BIG BUTTONS for denying or approving a service request.
We can only hope that there is also an Android application in development! Windows Phone anyone!? Remember that if you receive emails on your mobile device you can still be in control of the workflow processes – it’s just not as intuitive as links are launched in the mobile web browser.