Endpoint Performance & Optimisation
Virtual Engine finds and fixes the issues slowing your devices down, so people get faster, more reliable performance.
4hr SLA
An intelligent response to customer support requests within four hours.
17+years
Specialist endpoint and end-user computing expertise since 2009.
100%
Cyber essentials certified, protecting organisations against the most common cyber attacks.
100%
of existing customers would recommend Virtual Engine
Sluggish laptops and unreliable applications quietly erode productivity and patience. The challenge is knowing where performance breaks down, and why.
Some devices run smoothly while others struggle, often with no obvious cause.
Business-critical applications run slowly or unreliably, creating avoidable support demand.
Devices nearing end of life quietly drag down productivity before anyone flags a fault.
Without a clear standard, it is hard to say if performance is improving or getting worse.
This service gives your team specialist help to diagnose and resolve performance issues, so devices run reliably and people are not held back by their own equipment.
Identify the root cause of slow or unreliable devices, rather than treating symptoms.
Improve how business-critical applications behave on managed endpoints.
Refine device builds and configurations to improve day-to-day responsiveness.
Identify ageing or underperforming hardware before it affects productivity.
Track real user experience signals to see where performance falls short.
Keep improvements in place as the estate and applications change.
We work with trusted, industry-leading tools to deliver this consistently and securely, such as:
The goal is not a one-off fix. It is a device estate that performs consistently, so people can rely on their equipment instead of working around it.
Identify where performance is breaking down across devices and applications.
Maintain performance standards as devices, applications and users change.
Report on performance and experience improvements with clear, measurable evidence.
Less time spent by IT resolving avoidable, performance-related tickets.
Endpoint Performance & Optimisation suits IT teams whose devices are secure and compliant, but who still hear regularly that things feel slow.
But it is not clear whether the cause is hardware, configuration or applications.
But performance issues are hard to reproduce or diagnose.
But there is no clear view of which devices need attention first.
But the underlying cause is never permanently resolved.
Virtual Engine investigates performance issues properly, rather than applying generic fixes, and works with your team to keep improvements in place.
Consistent performance across the estate, not just the newest hardware.
Less time spent firefighting avoidable, performance-related issues.
Devices that support productivity instead of getting in the way of it.
Clear data on where performance has improved and where focus is still needed.
Virtual Engine can support environments using Microsoft Intune, Microsoft Entra ID, Conditional Access, Microsoft Defender, Windows Autopilot and related endpoint management tools.
Get devices built, provisioned, migrated and deployed properly from the start.
Keep your endpoint environment stable, standardised and running smoothly.
Reduce endpoint risk with stronger policy, access control, patching and BYOD governance.
See what is happening across your estate with reporting, dashboards and health monitoring.
Speak to Virtual Engine about your current endpoint challenges and where control, visibility or performance could be improved.
Yes. We investigate the root cause of slow or unreliable devices across your existing estate, rather than applying generic fixes.
